Abstract:
The
study
compared
information
resources
and
services
on use
and
satisfaction of
Health
science students for academic performance in Haramaya and Dire Dawa University Libraries
with
the
objectives
of:
examining
the
types of
Library
resources
and
services
provided;
the
utilization levels and satisfaction levels of the Health Science students with the existing Library
resources and services; find out the main challenges faced by Health Science student and to
determine the strategies needed for the enhancement of utilization and satisfaction levels of the
Health
Science students
in both
university libraries. To
achieve
the desired
goal,
descriptive
survey research method involving both quantitative and qualitative techniques were employed. The data was collected with the help of questionnaire, interview and observation checklist and analyzed using mean, frequency, percentage and Mann-Whitney U test. The results revealed that textbook, teachers’ handout, reference books, Internet services, circulation services, and Inter- library loan services were the most common information resources and services made available
in both
Haramaya
and
Dire
Dawa
university
libraries. It
also
revealed
that
majority of
respondents
from
both
universities
frequently
used
textbook,
reference
book,
handout
and
internet services, while e-resources were underutilized because of lack of availability. The study again revealed that majority of respondents from HU and DDU were partially satisfied with Textbook, Reference books, Internet Services, Circulation Service and Inter-library loan service, but dissatisfied with electronic resources and services and no significant difference was found. The study identified Lack of relevant books, inadequate current information materials, lack of
electronic
resources
and
services,
slow
internet
connection,
and
poor
library
facilities as
common
problem of
both
universities
without
significant
differences
between
them.
It is
recommended
that
the
library
should
be automated
and
given
attention
for
e-resources
and
services with provision of appropriate library skills programs; acquiring adequate, up-to-dated
and
relevant
printed
and
non-printed
information
resources
along
with
skilled
library
professionals and well equipped library with facilities to improve the quality of their services.
