Abstract:
This study explored information needs and information seeking behavior of teachers on service
delivery in selected TVET college libraries in Harari National Regional State of Ethiopia. The
data were collected through survey questionnaire, interview and observation checklist. Using
SPSS software version 20 descriptive and inferential statistics were generated out of the
quantitative data and content analysis of the qualitative data was conducted and thematically
presented with quantitative data. The finding of the study revealed that information related to the
subject the TVET teachers teach was the top most needed one. The main reason for seeking
information was for teaching, learning, entertaining, personal affairs, general awareness, selfupgrading
and more over to be informed citizen. The TVET teachers showed similar behavior in
information seeking. The teachers were not satisfied in their respective libraries service provision
and the libraries were least visited. The problems related to the libraries include shortage of
qualified professionals and unavailability of relevant resources. Internet was the most consulted
information resource. All teachers had internet access through mobile phone, computers in their
office and commercial internet cafés found in the town. This study recommended that qualified
library professionals should be hired and ICT infrastructures should be improved.
