EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL COMMITMENT: EVIDENCE FROM SELECTED BRANCHES OF COMMERCIAL BANK OF ETHIOPIA IN DIREDAWA DISTRICT

Abstract

Employee engagement is used to describe how emotionally invested and devoted individuals are to their jobs and their organizations. The major objective of this study was to evaluate employee engagement and organizational commitment of some selected branches of Commercial Bank of Ethiopia under the Dire Dawa district. This study used both primary data and secondary source of data. The primary data was collected from employees of commercial bank of Ethiopia. Multistage sampling technique was employed. For this research 125 questioner were distributed and obtained all were obtained for the data analysis. Descriptive statistics tools such as frequency and percentage were used to analyze the collected data. Analysis was carried out using the Statistical Package for Social Science. The descriptive statistics indicate that the respondents showed a high level of responses to the dimensions of Employee Engagement Vigor, Employee Engagement Absorption, and Employee Engagement Dedication. However, it is mentioned that the majority of the respondents were not willing to answer regarding Affective Organizational Commitment. Additionally, the statement mentions a significant difference in mean scores for males and females in terms of Continuance Commitment.. This indicates that there is a statistically significant difference in Continuance Commitment between males and females. It may be inferred that giving people the freedom to manage their own workloads, choose their own priorities, and achieve their goals may boost employee engagement. Managers in organizations are also recommended to encourage more employee involvement decision making. Organizations must develop employee empowerment strategies in order to raise commitment levels