This study investigates some key Performance of Small Scale Enterprises in Dire Dawa City Administration and Its Implication for Promotion to Medium Scale Enterprises.For the sake of achieving the objectives of this study, ...

The study is titled “measuring customer perception towards electronic tax filing system in Ethiopia (the case of large tax payer office in Addis Ababa city administration)”. The objective of this study was to assess factors ...

Studies on employee’s performance are important to clearly identify and improve pessimistic views against performance. This study is a cross-sectional quantitative research on assessing the effect of business process ...

The study specifically assessed the effect of customer relationship management on the Customer satisfaction (the case of Harar Brewery Share Company. The objectives of the study were to examine the effect of customer ...

This paper investigates assessment on the determinant factors on the performance of micro and small enterprises in Hossana town, in Hadiya zone south nation nationalities and peoples region. The study used survey method ...

Service quality delivery and customer satisfaction have tough relationship in hotel industry. One of the biggest contemporary challenges of management in service industries is providing and maintaining customer satisfaction. ...

Organization has been facing with different environmental dynamics, making it necessary for it to reinvent itself in order to be strategically competitive. One of the channels available for this process is the Business ...